Anxiety
When worry won't switch off, it can wear you down. Sessions give you space to understand it and talk about what to try.
Australia-wide telehealth
Online psychology and counselling
If things have been hard lately, you don't have to work it out alone. Talk to a registered psychologist or counsellor by video or phone, from wherever you feel comfortable. You choose who you see, and every fee is shown upfront.
See available times
Pick a time that works for you
Your first session can be by video or phone
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What people come to talk about
Common concerns we can help with
Depression and low mood
Everything feeling flat, even the things you used to enjoy? Talking it through can be a good place to start.
Stress and burnout
Running on empty, even after rest? We can help you look at what's draining you.
Trauma
Is something from the past still showing up today? You can talk it through, at your own pace.
Grief and loss
There's no right way to grieve. We'll make space for whatever you're feeling.
Relationship difficulties
Having the same argument again and again? Sessions give you both time to talk it through.
ADHD
Always wondered why some things feel harder for you? An assessment can help you understand.
Life transitions and change
A move, a new baby, a lost job. Big changes can shake you. You can talk it through, at your own pace.
Something else, or not sure
You don't need a label to book. In your first session, you can talk about what's going on.
Not sure where to start
Find a psychologist who may suit you
Not sure who to see? That's OK. Answer a few questions about what's going on, and we'll suggest someone who may suit you. You make the final choice.
Tell us what's going on
A few short questions about what you'd like help with. You don't need the right words. Use your own.
This isn't a crisis service. If you're in danger, call 000. For 24-hour support, call Lifeline on 13 11 14.
Step 1 of 6
About 2 min
What would you like some help with?
Choose as many as you like. There are no wrong answers.
Set your preferences
The type of support, who you'd feel comfortable with, the times that suit you, and video or phone.
See your matches
Clinicians who may suit you, with their fee and next available time. Book from your results when you're ready.
Example only
Your matches show here, with each fee and next available time.
This questionnaire helps you choose a service. It isn't an assessment and it doesn't diagnose any condition. Nothing is booked until you choose. Your answers are handled in line with our Privacy Policy. If you'd rather look around first, you can browse all clinicians.
Services and fees
Our services, and what they cost
Psychology
Sessions with a registered psychologist
One-to-one sessions by video or phone. You'll talk about what's going on, and decide together where to start.
$220 per session
A Medicare rebate may apply if you have a plan from your usual GP and meet Medicare's rules.
Two kinds of support
Psychologist or counsellor: which suits you?
The Symphony Clinic is an online psychology and counselling clinic, based in Lalor, Victoria. We see adults, couples and families across Australia.
The main difference is the kind of support each one offers.
See a psychologist
A registered psychologist offers structured therapy and adult ADHD assessments.
See a counsellor
A qualified counsellor gives you time to talk through what's happening now.
Still deciding?
Call us on 1300 704 901 and we'll talk it through with you.
How it works
How online sessions work
It helps to know what to expect. Here's how it works, in four steps.
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Reach out
Book online, answer a few questions, or call us on 1300 704 901.
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Tell us a little
Fill in a short form so your clinician can prepare. A few lines is enough. It's handled in line with our Privacy Policy.
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Talk by video or phone
Join a private video call, or take a phone call if that feels easier.
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Take the next step together
At the end of your first session, you and your clinician talk about what might help. You decide how often to meet.
Good to know
- You don't need a GP referral to book.
- You can change your time if something comes up.
- Your session link arrives by email.
- All you need is a phone or computer.
Our clinicians
Meet our psychologists and counsellors
Each profile shows their qualifications, the areas they work in and their next available time. Take your time looking.
Psychologist
Anxiety, trauma and life changes
View profile
Psychologist
Adult ADHD, stress and burnout
View profile
Counsellor
Grief, loss and life changes
View profile
Psychologist
Relationships, stress and burnout
View profileHow we work
What you can expect when you book
Choose who you talk to
You pick the psychologist or counsellor you'd like to see.
Know the cost upfront
See the full fee, and any rebate, before you book.
Talk from home
Join from home, your car or a quiet room at work. No travel needed.
Go at your pace
Share as much or as little as you want. There's no rush.
Medicare, made easy
With a plan from your usual GP, you may claim up to 10 psychology sessions a year. If you meet Medicare's rules, a $220 session could cost you $118.45.
Support for the family
Couples and family sessions, so everyone gets a say.
Not sure who to choose? Answer a few questions to narrow it down.
Questions
Questions before you book
What people often ask before reaching out.
Can't see your question? Call us on 1300 704 901 or send us a message.
See all FAQsYou may be able to. You'll need a Mental Health Treatment Plan from your usual GP, and you'll need to meet Medicare's rules. Then you can claim a rebate on up to 10 psychology sessions a calendar year. You don't need a plan to book. Without one, you pay the full fee. See our fees and Medicare rebates.
Your clinician will ask what's brought you here and what you'd like to work on. There are no right or wrong answers. You can ask questions too, about how they work or what to expect.
Your sessions are confidential. We store your records in line with the Privacy Act and our Privacy Policy. There are a few legal limits. These include a serious risk to someone's safety, a court order, or a legal duty to report. Your clinician will explain these in your first session.
It helps to join from somewhere you won't be overheard. If that's hard to find, tell your clinician.
Let us know. We can talk with you about other clinicians. You can ask at any time.
Please let us know as early as you can. Our cancellation terms are shown when you book.
We support adults, couples and families. Individual sessions are for adults 18 and over. If you're looking for support that involves anyone under 18, please ask us first.
Telehealth isn't right for every situation. Your clinician may suggest in-person care, a GP review, a referral to another practitioner, further assessment or urgent support. If so, they'll tell you and help you work out where to go next.
We're not a crisis service, and we can't respond to urgent requests through this website. If you or someone else is in immediate danger, call 000. For confidential support at any hour, call Lifeline on 13 11 14. All the services we would point you to are listed under urgent support.
Articles
Mental health guides and articles
Mental health care plan rebates 2026
How a mental health care plan works in 2026. The usual GP rule, up to 10 Medicare sessions, the $101.55 rebate and what a $220 session may cost you.
Adult ADHD assessment in Australia
What an adult ADHD assessment in Australia involves, what it costs, who can diagnose and prescribe, and what happens after. Our full assessment is $1,250.
First psychology session: what happens
What happens in a first psychology session by video or phone. What to prepare, what you'll be asked, what it costs and how to book when you're ready.
When you're ready
You don't need to have it all figured out to book.
Book online in a few taps, or call us on 1300 704 901.
Not sure who to see? Answer a few questions, or send us a message.
Get in touch
Rather ask a question first?
Send us a message and someone from our team will get back to you. You don't have to book, and a few lines is plenty.
- Phone
- 1300 704 901
- [email protected]
- Consultation hours
- Appointment times vary by clinician.
- Service area
- Australia-wide, by video or phone
A person from our team reads every message. If a clinician can answer better, they'll reply.
Photos are for illustration.
Thank you for reaching out
Your message is on its way. Someone at the clinic will read it and get back to you.
Book an appointmentNothing is booked yet. You're welcome to call 1300 704 901 if you'd like to talk it through.
If you need help right now
If you don't feel safe right now, please get help straight away. We're not a crisis service and can't respond to urgent messages.
In immediate danger? Call 000 or go to your nearest emergency department.
Need to talk to someone now? Call Lifeline on 13 11 14, any time of day or night.
| Service | Phone | For |
|---|---|---|
| Emergency | 000 | Life-threatening emergencies |
| Lifeline | 13 11 14 | 24-hour crisis support |
| Suicide Call Back Service | 1300 659 467 | Support if you're having thoughts of suicide |
| 13YARN | 13 92 76 | Crisis support for Aboriginal and Torres Strait Islander people |
| Kids Helpline | 1800 55 1800 | Young people aged 5 to 25 |
| 1800RESPECT | 1800 737 732 | Family, domestic and sexual violence |
| Beyond Blue | 1300 22 4636 | Mental health support and information |