First psychology session: what happens
What happens in a first psychology session by video or phone. What to prepare, what you'll be asked, what it costs and how to book when you're ready.
Insights
Getting started with online therapy
Nervous about a first session? That's OK. These guides explain what happens before, during and after. They also cover how video and phone sessions work and what to prepare.
Book a session or get matched first
See who suits you, what it costs and when they're next available. Not sure where to start? That's OK. Answer a few short questions and we'll suggest a service and clinicians who may suit it.
If you need help right now
If you don't feel safe right now, please get help straight away. We're not a crisis service and can't respond to urgent messages.
In immediate danger? Call 000 or go to your nearest emergency department.
Need to talk to someone now? Call Lifeline on 13 11 14, any time of day or night.
| Service | Phone | For |
|---|---|---|
| Emergency | 000 | Life-threatening emergencies |
| Lifeline | 13 11 14 | 24-hour crisis support |
| Suicide Call Back Service | 1300 659 467 | Support if you're having thoughts of suicide |
| 13YARN | 13 92 76 | Crisis support for Aboriginal and Torres Strait Islander people |
| Kids Helpline | 1800 55 1800 | Young people aged 5 to 25 |
| 1800RESPECT | 1800 737 732 | Family, domestic and sexual violence |
| Beyond Blue | 1300 22 4636 | Mental health support and information |